AI policy enforced at runtime,
every action on the record
The governed AI platform for IT operations, infrastructure management, and incident resolution
Run everything on one governed platform
Investigate incidents, automate maintenance across hundreds of servers, and turn your runbooks into skills, governed by your AI policy and approvals, with every action logged.
Every action passes your policy
Restarting a service, patching a host, closing an incident: each action is checked against your rules before it runs. Allowed, held for a person, or blocked.
People approve what matters
You set which actions need human approval: reads and diagnostics run freely, while a production change waits for a named approver who sees exactly what will run.
1,000+ integrations, governed by default
ServiceNow incidents, SAP systems, Dynatrace alerts and the rest of your ops stack, each connection scoped to the agents that need it.
Browse integrations
Every decision on the record
Every action lands in an audit log you can hand to security, auditors, or the change board. It shows who asked, which rule applied, who approved, and what ran on which host.
LuumenAI
Investigate, plan and act across your fleet from one conversation.
Skills from runbooks
Turn SOPs and scripts into skills the whole team can run.
Multi-server automation
Patch, triage and verify across hundreds of hosts at once.
Roles and workspaces
Granular roles for every workspace and team; new teams inherit the policy.
SSO and SCIM
SAML, OIDC and Active Directory, provisioned automatically.
Credentials stay yours
Agents act under each member's account.
One AI policy, enforced on every action
Admins set the rules once. Luumen checks every agent action against them at run time, before it touches a host or a tool.
Try changing a rule below!
- ServiceNow
read_incident - ServiceNow
create_change - SAP BTP
restart_job - Jira
delete_issue - prod-* hosts
run_command - Dynatrace
read_problems
sap_btp.restart_jobpayroll-sync · LuumenAI · 11s agoApproved · Maya Chenservicenow.read_incidentINC0921 · LuumenAI · 22s agoAllowedssh prod-app-02systemctl restart sapgw · LuumenAI · 33s agoApproved · Maya Chenjira.delete_issueINC0876 · LuumenAI · 44s agoBlockedservicenow.create_changeCHG0031 · LuumenAI · 55s agoApproved · Maya Chendynatrace.read_problemsPRD-APP01 · LuumenAI · 1m agoAllowed“We can let agents work on production SAP because the policy is enforced at run time, not promised in a document. Every action is there in the log.”
- 100%
- Uptime for clientsEvery production system we run has stayed up since 2023.
- 100 hrs
- Saved per monthWhat the average organization gets back each month with Luumen.
- <30 days
- To go liveFrom the first integration to the first automation in production.
Built by the team that runs it
Luumen is built by apiphani, the team that operates production SAP and infrastructure for manufacturing, energy and regulated industries every day.
Experience in your industry
Manufacturing, energy and regulated industries, across mission-critical IT landscapes.
We live and breathe operations
Production systems run with real SLAs, escalation discipline and change control.
Security and compliance built in
Built where both are non-negotiable, so they are part of the platform, not an afterthought.
See governed AI in action
See how teams resolve incidents faster and hand off routine maintenance, without losing control of production.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality.
ISO 27001
Certified information security management across all operations.
End-to-End Encryption
AES-256-GCM for data at rest, TLS 1.3 in transit. Zero plaintext access.
CSTAR Accredited
Certified by the Cyber Security Trust Alliance for security and operational excellence.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality.
ISO 27001
Certified information security management across all operations.
End-to-End Encryption
AES-256-GCM for data at rest, TLS 1.3 in transit. Zero plaintext access.
CSTAR Accredited
Certified by the Cyber Security Trust Alliance for security and operational excellence.