Ascora
for LuumenAI
Ascora is a cloud-based field service management software designed to streamline operations for service-based businesses, offering features such as job scheduling, invoicing, customer management, and mobile access.
Operate Ascora from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The Ascora toolbox
23 tools: 16 read, 7 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet ContactRetrieve details of a specific contact by their unique identifier.
- ReadGet CustomerRetrieve details of a specific customer by their unique identifier.
- ReadGet CustomersRetrieves all customers from the Ascora system.
- ReadGet Inventory CategoriesRetrieves all inventory categories used to organize supplies and kits in Ascora.
- ReadGet Inventory KitsRetrieves all inventory kits from Ascora.
- ReadGet Inventory SuppliesRetrieves all inventory supplies with pricing and stock information from Ascora.
- ReadGet JobRetrieves details of a specific job by its unique identifier.
- ReadGet JobsRetrieves a paginated list of jobs from Ascora with optional filtering by job type, status, secondary status, and date range.
- ReadGet Quote Labour RolesRetrieves labour roles available for use in quotes from Ascora.
- ReadGet QuotesRetrieves a paginated list of quotes from Ascora with optional filtering by status, date range, or customer.
- ReadGet Quote Standard SectionsRetrieves standard sections that can be used in quotes.
- ReadGet Quote Standard StagesRetrieves standard stages that can be used in quotes for progress tracking.
- ReadGet SupplierRetrieve details of a specific supplier by ID.
- ReadGet Supplier InvoicesRetrieves supplier invoices from Ascora with optional pagination.
- ReadGet SuppliersRetrieves a list of suppliers from the Ascora system.
- ReadSearch JobsSearch for jobs by various criteria including job number, customer, or address.
- WriteCreate NoteCreates a note on an entity (customer, job, quote, etc.) in Ascora. Approval by default
- WriteCreate or Update ContactCreate a new contact or update an existing contact for a customer. Approval by default
- WriteCreate or Update CustomerCreate a new customer or update an existing customer in Ascora. Approval by default
- WriteCreate or Update SupplierCreate a new supplier or update an existing supplier in Ascora. Approval by default
- WriteCreate QuotationCreates a new quotation/enquiry in Ascora for a customer. Approval by default
- WriteDelete CustomerDelete a specific customer by ID. Approval by default
- WriteUpload AttachmentUpload an attachment to an entity (quote, job, customer, etc.) in Ascora. Approval by default
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — create note, create or update contact, create or update customer, create or update supplier, and more — is shown as a plan and requires approval by default, including the 1 action classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Ascora — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put Ascora to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.