Bolna
for LuumenAI
Read your Bolna voice agents and call history, then place calls as approved steps
Connect Bolna and Luumen can read your voice agent configurations, phone numbers, voices, providers, knowledgebases, and past call executions with transcripts and costs. Ask what an agent is set up to do or why a call ended the way it did, and get an answer from the account itself. Changes — creating agents, uploading batches, placing outbound calls — are previewed before they run.
The Bolna toolbox
33 tools: 16 read, 17 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadFetch all batches by agent idRetrieve all batches associated with a specific Bolna Voice AI agent.
- ReadGet all agentsRetrieve all agents configured in your Bolna account Returns a comprehensive list of all voice agents with their configurations including: - Agent metadata (ID, name, type, status) - Task…
- ReadGet execution by idRetrieve detailed information about a specific phone call execution by its ID.
- ReadGet knowledgebase by IDRetrieve details of a specific knowledgebase by its ID.
- ReadGet User InformationRetrieve information about the authenticated user.
- ReadList agents (paginated)Retrieve a paginated list of all agents in your Bolna account.
- ReadList KnowledgebasesRetrieve all knowledgebases from your Bolna account.
- ReadList all phone numbersList all phone numbers associated with your Bolna account.
- ReadList all providersRetrieve all providers associated with your Bolna account Returns a list of all configured providers including: - Provider IDs (unique identifiers) - Provider names (e.g., API key types) - Masked…
- ReadList available voicesList all available voices that can be utilized for Voice AI agents.
- ReadRetrieve agent by idRetrieve complete configuration and details for a specific Bolna voice AI agent by its ID.
- ReadRetrieve agent execution detailsRetrieve detailed information about a specific execution (call/conversation) by an agent, including transcript, costs, duration, status, and telephony data
- ReadRetrieve agent execution statusRetrieve all executions for a specific agent with pagination and filtering support.
- ReadRetrieve Batch Details by IDRetrieve comprehensive details about a specific Bolna batch by its ID.
- ReadRetrieve batch execution listRetrieve all executions from a specific batch with pagination support.
- ReadSearch available phone numbersSearch for available phone numbers that can be purchased for Bolna Voice agents.
- WriteAdd Provider to BolnaAdd a new telephony or voice service provider to your Bolna account. Approval by default
- WriteCopy Bolna AgentCreate a duplicate copy of an existing Bolna voice AI agent. Approval by default
- WriteCreate Bolna Voice AI Agent (v2)Create a new Bolna Voice AI agent using the v2 API. Approval by default
- WriteCreate Bolna BatchCreate a new outbound calling batch by uploading a CSV of contacts to obtain a batch_id. Approval by default
- WriteCreate Bolna KnowledgebaseCreate a new knowledgebase for Voice AI agents to reference during conversations. Approval by default
- WriteCreate Template AgentCreate a new Bolna Voice AI agent from a template. Approval by default
- WriteDelete agent by idPermanently delete a Voice AI agent and all associated data including batches, executions, and configurations Approval by default
- WriteDelete batch by idPermanently delete a batch campaign by its ID, removing it from the system. Approval by default
- WriteDelete KnowledgebasePermanently delete a knowledgebase from your Bolna account. Approval by default
- WriteImport Bolna AgentImport an existing Bolna voice AI agent by its ID. Approval by default
- WriteMake an outbound phone call from agentInitiate an outbound phone call using a configured Bolna Voice AI agent. Approval by default
- WriteRemove Provider from Bolna AccountRemove a provider from your Bolna account by its key name. Approval by default
- WriteSchedule Batch by IDSchedule a batch to execute at a specific time. Approval by default
- WriteSetup inbound call for agentAdd agent for inbound calls Approval by default
- WriteStop Agent CallsStop all queued or scheduled calls for a specific Voice AI agent. Approval by default
- WriteStop batch by idStop a running batch by its ID. Approval by default
- WriteUpdate Bolna Voice AI Agent (v2)Update all settings and configuration of an existing Bolna Voice AI agent using the v2 API. Approval by default
One prompt, start to finish
What a governed Bolna run looks like inside Luumen.
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — add provider to bolna, copy bolna agent, create bolna voice ai agent (v2), create bolna batch, and more — is shown as a plan and requires approval by default, including the 6 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Bolna — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
Adobe Marketing Agent MCPAdobe Experience Platform context, sandbox switches, and async task status
AffindaRead parsed documents, collections, and annotations — change them with approval
Agent MailGive the agent its own mailbox for reading threads and sending updates
AI/ML APIInspect assistants, threads, and runs — and change them as approved stepsPut Bolna to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.