Read CallPage widgets, managers, and call history, then change them with approval
Connect CallPage and your team can ask about callback widgets, the managers assigned to them, and what happened on recent calls, without opening the dashboard. Luumen reads widget settings, user lists, SMS and voice messages, and call history on request. Changes such as adding a manager or editing a widget's messages are previewed and held for approval first. Auth is a CallPage API key.
26 tools: 10 read, 16 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed Callpage run looks like inside Luumen.
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — add users to widget, create sms message, create user, delete manager, and more — is shown as a plan and requires approval by default, including the 3 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Callpage — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.