Connecteam
for LuumenAI
Connecteam is a comprehensive workforce management platform designed to streamline operations, enhance communication, and improve HR processes for deskless teams.
Operate Connecteam from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The Connecteam toolbox
16 tools: 13 read, 3 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet ChatRetrieve chat conversations.
- ReadGet Custom Field CategoriesRetrieve all custom field categories.
- ReadGet Custom FieldsRetrieve all custom fields associated with the account.
- ReadGet FormsRetrieve all form definitions from Connecteam.
- ReadGet JobsRetrieve a list of job objects relevant to a specific instance ID.
- ReadGet Performance IndicatorsRetrieve the list of performance metric indicators.
- ReadGet Policy TypesRetrieve available time-off policy types.
- ReadGet PublishersRetrieve a list of all custom publishers.
- ReadGet SchedulersRetrieve a list of job schedulers associated with the account.
- ReadGet Smart GroupsRetrieve all smart groups associated with the account.
- ReadGet Task BoardsRetrieve all task boards.
- ReadGet UsersRetrieve a list of all users associated with your account.
- ReadList MeRetrieve account information including company name and company ID.
- WriteArchive UsersArchive one or more users by their unique IDs. Approval by default
- WriteCreate UsersCreate multiple users in Connecteam. Approval by default
- WriteGenerate Upload URLGenerate a pre-signed URL for uploading a file. Approval by default
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — archive users, create users, generate upload url — is shown as a plan and requires approval by default, including the 1 action classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Connecteam — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put Connecteam to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.