Convolo AI
for LuumenAI
Convolo.ai is an AI-powered communications platform designed to enhance sales calls and improve conversion rates through rapid lead response and integration capabilities.
Operate Convolo AI from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The Convolo AI toolbox
7 tools: 3 read, 4 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadEvaluate Character PerformanceEvaluates a conversation session across 9 quality dimensions (clarity, courtesy, product knowledge, etc.) using AI analysis.
- ReadGenerate Starter ConversationGenerates AI-powered conversation starter suggestions for a character.
- ReadList VoicesRetrieve the list of available voice types.
- WriteCreate CharacterCreate a new character. Approval by default
- WriteGet Character ResponseGenerate a response from a ConvAI character based on text or audio input. Approval by default
- WriteSet Core AI SettingsUpdates the core AI settings (model and/or temperature) for an existing Convai character. Approval by default
- WriteUpload Knowledge Bank FileUpload a knowledge bank file. Approval by default
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — create character, get character response, set core ai settings, upload knowledge bank file — is shown as a plan and requires approval by default. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Convolo AI — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put Convolo AI to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.