Phone, email, and address lookups on demand, with DNC changes held for approval
Data247 gives your agent on-demand lookups for phone numbers, emails, names, and addresses. Ask who a number belongs to, what carrier it sits on, or what a contact record is missing, and get an answer in the terminal. Adding or removing a number on your internal do-not-call list is a previewed step you approve. Luumen connects with an API key.
24 tools: 22 read, 2 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed Data247 run looks like inside Luumen.
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — add phone to do-not-call list, remove phone from do-not-call list — is shown as a plan and requires approval by default, including the 1 action classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Data247 — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.