EnforcedFlow
for LuumenAI
EnforcedFlow routes work across teams with configurable advanced round-robin groups, agent criteria, availability, and email assignments.
Operate EnforcedFlow from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The EnforcedFlow toolbox
5 tools: 3 read, 2 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet Group Routing FieldsGet detailed routing-field configuration and metadata field names for one round-robin group.
- ReadList Group AgentsList agents in a round-robin group, optionally filtering by active status, with metadata and configured field values.
- ReadList Round Robin GroupsList round-robin groups accessible to the connected account, including group IDs and summary routing-field requirements.
- WriteSelect Next AgentSelect the next available agent for a round-robin group using optional configured criteria. Approval by default
- WriteUpsert Group AgentUpdate the first agent matching a filter, or create an agent when the filter matches none. Approval by default
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — select next agent, upsert group agent — is shown as a plan and requires approval by default, including the 1 action classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to EnforcedFlow — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put EnforcedFlow to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.