Fireberry
for LuumenAI
Fireberry is a CRM platform that offers integrations with various tools and applications to streamline business processes.
Operate Fireberry from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The Fireberry toolbox
123 tools: 52 read, 71 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet an AccountRetrieve a specific account record by its GUID.
- ReadGet a CRM OrderRetrieve a specific CRM Order from Fireberry by its GUID.
- ReadGet All AccountsRetrieve all accounts from Fireberry CRM with pagination support.
- ReadGet All Activity Logs (v2)Retrieve all activity logs from Fireberry using v2 API endpoint with pagination support.
- ReadGet all articles from FireberryRetrieve all articles from Fireberry with pagination support.
- ReadGet All AssetsRetrieve all assets (account products) from Fireberry with pagination support.
- ReadGet All Business Units (v2)Retrieve all business units from Fireberry using v2 API endpoint with pagination support.
- ReadGet All CampaignsRetrieve all campaigns from Fireberry with pagination support.
- ReadGet All Competitors (v2)Retrieve all competitors from Fireberry with pagination support.
- ReadGet All ContactsRetrieve all contacts from Fireberry with pagination support.
- ReadGet All ContractsRetrieve all contracts from Fireberry with pagination support.
- ReadGet All Custom Object RecordsRetrieve all records from a specified custom object in Fireberry with pagination support.
- ReadGet All MeetingsRetrieve all meetings (activities) from Fireberry CRM with pagination support.
- ReadGet All Notes (Detailed)Retrieve all notes from Fireberry with detailed field schema and pagination support.
- ReadGet All ObjectsRetrieve all object type metadata from Fireberry.
- ReadGet All Order ItemsRetrieve all order items from Fireberry with pagination support.
- ReadGet All OrdersRetrieve all orders from Fireberry with pagination support.
- ReadGet All Phone CallsRetrieve all phone call records from Fireberry with pagination support.
- ReadGet All Projects (v2)Retrieve all projects from Fireberry with pagination support.
- ReadGet All TasksRetrieve all tasks from Fireberry with pagination support.
- ReadGet All TicketsRetrieve all ticket records (cases) from Fireberry with pagination support.
- ReadGet All UsersRetrieve all CRM users from Fireberry with pagination support.
- ReadGet a MeetingRetrieve a specific meeting/activity record by its unique identifier (GUID).
- ReadGet an Activity LogRetrieve a specific activity log record from Fireberry by its GUID.
- ReadGet an ArticleRetrieve a specific article from Fireberry by its GUID.
- ReadGet an AssetRetrieve a specific asset record by its GUID.
- ReadGet an ObjectRetrieve metadata for a specific object by its ID.
- ReadGet an Object's FieldsRetrieve metadata about fields for a specific object type in Fireberry.
- ReadGet an OpportunityRetrieve a specific opportunity record by its GUID.
- ReadGet an Order ItemRetrieve a specific order item record by its GUID.
- ReadGet a NoteRetrieve a specific note record by its GUID.
- ReadGet a phone call recordRetrieve a specific phone call record from Fireberry by its GUID.
- ReadGet a ProductRetrieve a specific product record by its GUID.
- ReadGet a ProjectRetrieve a specific project from Fireberry by its GUID.
- ReadGet a TaskRetrieve a specific task record by its GUID.
- ReadGet a TicketRetrieve a specific ticket (case) record by its GUID.
- ReadGet Campaign by IDRetrieve a single campaign by its GUID.
- ReadGet a CompetitorRetrieve a specific competitor record by its GUID.
- ReadGet a ContactRetrieve a specific contact record by its GUID.
- ReadGet Custom Object RecordRetrieve a specific custom object record by its GUID and object code.
- ReadGet Field DetailsRetrieve detailed metadata for a specific field in a Fireberry object/table.
- ReadGet Object Field ValuesRetrieve picklist field values from the metadata endpoint.
- ReadGet Items for an OrderRetrieve all items for a specific order from Fireberry.
- ReadGet Picklist Field ValuesRetrieve picklist field values from Fireberry metadata API.
- ReadGet Picklist ValuesRetrieve all possible picklist (dropdown) values for a specific field by querying records and extracting unique values.
- ReadGet Related RecordsRetrieve related records for a specific object in Fireberry.
- ReadGet Fireberry Task by IDRetrieve a single task record by its unique ID (GUID).
- ReadGet a Fireberry user by IDRetrieve a single user by their unique ID from Fireberry.
- ReadList All OpportunitiesRetrieve all opportunities from Fireberry CRM with pagination support.
- ReadList All ProductsRetrieve all products from Fireberry CRM with pagination support.
- ReadFireberry: Query RecordsQuery and retrieve records from a Fireberry module with optional filtering, sorting, and pagination.
- ReadQuery Fireberry records with filtersQuery records in any Fireberry object with advanced filtering, sorting, and pagination.
- WriteCreate a CompetitorCreate a new competitor in Fireberry. Approval by default
- WriteCreate a Fireberry contactCreate a new contact in Fireberry CRM. Approval by default
- WriteCreate an Activity LogCreate a new Activity Log record in Fireberry. Approval by default
- WriteCreate a date fieldCreate a new date field in a Fireberry object/table. Approval by default
- WriteCreate a Fireberry lookup fieldCreate a lookup field in Fireberry CRM. Approval by default
- WriteCreate a new Fireberry accountCreate a new account in Fireberry CRM. Approval by default
- WriteCreate an ArticleCreate a new article in Fireberry. Approval by default
- WriteCreate a Fireberry assetCreates a new asset (account product) in Fireberry. Approval by default
- WriteCreate an OpportunityCreate a new opportunity in Fireberry CRM. Approval by default
- WriteCreate an Order ItemCreate a new order item in Fireberry CRM. Approval by default
- WriteCreate a noteCreate a new note record in Fireberry. Approval by default
- WriteCreate a phone callCreates a new phone call record in Fireberry's call log. Approval by default
- WriteCreate a Fireberry productCreate a new product in Fireberry. Approval by default
- WriteCreate a ProjectCreate a new project in Fireberry CRM. Approval by default
- WriteCreate a TaskCreate a new task in Fireberry CRM. Approval by default
- WriteCreate a TicketCreate a new ticket (case) in Fireberry CRM. Approval by default
- WriteCreate a URL fieldCreate a new URL field in a Fireberry object/table. Approval by default
- WriteCreate a CampaignCreate a new campaign in Fireberry. Approval by default
- WriteCreate a CRM OrderCreate a new CRM Order in Fireberry. Approval by default
- WriteUpload file to Fireberry recordUpload a file to a specific record in Fireberry. Approval by default
- WriteCreate a Fireberry meetingCreate a new meeting (activity) in Fireberry. Approval by default
- WriteCreate a new Fireberry recordCreates a new record in a specified Fireberry table/module. Approval by default
- WriteDelete an AccountDelete an account from Fireberry using its GUID. Approval by default
- WriteDelete a CompetitorDelete a competitor in Fireberry by its GUID. Approval by default
- WriteDelete a contractDelete a contract in Fireberry by its GUID. Approval by default
- WriteDelete an Activity LogDelete an activity log by its GUID. Approval by default
- WriteDelete a custom fieldDelete a custom field from a Fireberry object/table. Approval by default
- WriteDelete an ArticleDelete an article from Fireberry by its GUID. Approval by default
- WriteDelete a Fireberry assetDelete an asset from Fireberry by its unique identifier. Approval by default
- WriteDelete an OpportunityDelete an opportunity in Fireberry by its GUID. Approval by default
- WriteDelete an Order ItemDelete an order item in Fireberry by its GUID. Approval by default
- WriteDelete a NoteDelete a note from Fireberry using its GUID. Approval by default
- WriteDelete a Phone CallDelete a phone call record from Fireberry using its GUID. Approval by default
- WriteDelete a projectDelete a project from Fireberry using its GUID. Approval by default
- WriteDelete a taskDelete a task in Fireberry by its GUID. Approval by default
- WriteDelete a ticketDelete a ticket (case) from Fireberry using its GUID. Approval by default
- WriteDelete a Business UnitDelete a Business Unit in Fireberry using its GUID. Approval by default
- WriteDelete a Fireberry campaignDelete a campaign from Fireberry. Approval by default
- WriteDelete a ContactDelete a contact from Fireberry using its GUID. Approval by default
- WriteDelete a CRM UserDelete a CRM user from Fireberry using its GUID. Approval by default
- WriteDelete a MeetingDelete a meeting activity from Fireberry by its GUID. Approval by default
- WriteDelete a productDelete a product in Fireberry by its GUID. Approval by default
- WriteUpdate a Business UnitUpdate an existing business unit in Fireberry. Approval by default
- WriteUpdate Fireberry AccountUpdates an existing account record in Fireberry with new field values. Approval by default
- WriteUpdate a Fireberry CompetitorUpdates an existing competitor record in Fireberry by GUID. Approval by default
- WriteUpdate a Fireberry contactUpdate an existing contact in Fireberry CRM. Approval by default
- WriteUpdate a ContractUpdate an existing contract in Fireberry. Approval by default
- WriteUpdate an Activity LogUpdate an existing Activity Log record in Fireberry. Approval by default
- WriteUpdate a Date FieldUpdate a date field configuration in Fireberry. Approval by default
- WriteUpdate a Date & Time FieldUpdate a Date & Time field's properties in Fireberry. Approval by default
- WriteUpdate a Formula FieldUpdate a formula field in Fireberry CRM. Approval by default
- WriteUpdate an HTML FieldUpdate an HTML field configuration in Fireberry. Approval by default
- WriteUpdate a Fireberry MeetingUpdate an existing meeting (activity) in Fireberry. Approval by default
- WriteUpdate a Fireberry articleUpdates an existing article in Fireberry. Approval by default
- WriteUpdate an AssetUpdate an existing asset (accountproduct) in Fireberry. Approval by default
- WriteUpdate an Email Address FieldUpdate the configuration of an email address field in Fireberry. Approval by default
- WriteUpdate an OpportunityUpdate an existing opportunity in Fireberry CRM. Approval by default
- WriteUpdate an Order ItemUpdate an existing order item in Fireberry. Approval by default
- WriteUpdate a Number FieldUpdate a number field configuration in Fireberry. Approval by default
- WriteUpdate a Phone Number FieldUpdate a phone number field configuration in Fireberry. Approval by default
- WriteUpdate a ProductUpdate an existing product in Fireberry. Approval by default
- WriteUpdate a ProjectUpdate an existing project in Fireberry CRM. Approval by default
- WriteUpdate a Text Area FieldUpdate a Text Area field's properties in Fireberry. Approval by default
- WriteUpdate a Text FieldUpdate a text field configuration in Fireberry. Approval by default
- WriteUpdate a TicketUpdate an existing ticket (case) in Fireberry. Approval by default
- WriteUpdate a URL FieldUpdate a URL field configuration in Fireberry. Approval by default
- WriteUpdate a UserUpdate an existing user in Fireberry CRM. Approval by default
- WriteUpdate a Fireberry CampaignUpdate an existing campaign in Fireberry by its GUID. Approval by default
- WriteUpdate a CRM OrderUpdate an existing CRM order in Fireberry. Approval by default
- WriteUpdate a phone call recordUpdate an existing phone call record in Fireberry. Approval by default
- WriteUpdate a Task (V2)Update an existing task using Fireberry v2 API. Approval by default
Questions
How does LuumenAI connect to Fireberry?
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Can LuumenAI change things in Fireberry on its own?
Read actions answer immediately. Anything that writes — create a competitor, create a fireberry contact, create an activity log, create a date field, and more — is shown as a plan and requires approval by default, including the 20 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
Who gets access to the integration?
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Is there an audit trail?
Every call to Fireberry — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put Fireberry to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.