Folk
for LuumenAI
folk is a next-generation CRM designed for teams to manage and nurture their relationships efficiently.
Operate Folk from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The Folk toolbox
23 tools: 13 read, 10 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet CompanyRetrieve an existing company by its ID.
- ReadGet Current Workspace UserGet details of the current authenticated workspace user.
- ReadGet NoteRetrieve an existing note by its ID.
- ReadGet PersonRetrieve an existing person by their ID.
- ReadGet UserRetrieve a user by their unique identifier.
- ReadList CompaniesList companies in the workspace.
- ReadList Group Custom FieldsList custom fields for a specific group and entity type.
- ReadList GroupsList workspace groups.
- ReadList NotesList notes in the workspace.
- ReadList PeopleList people in the workspace.
- ReadList RemindersList reminders in the workspace.
- ReadList UsersList workspace users.
- ReadList WebhooksList webhooks in the workspace.
- WriteCreate CompanyCreates a new company in the Folk workspace with the specified details. Approval by default
- WriteCreate NoteCreate a new note in the Folk workspace. Approval by default
- WriteCreate PersonCreates a new person in the Folk workspace with the specified details. Approval by default
- WriteDelete CompanyDelete a company from the workspace (irreversible). Approval by default
- WriteDelete NoteDelete an existing note in the workspace (irreversible). Approval by default
- WriteDelete PersonDelete an existing person in the workspace (irreversible). Approval by default
- WriteDelete ReminderDelete an existing reminder in the workspace (irreversible). Approval by default
- WriteUpdate CompanyUpdate an existing company in the workspace. Approval by default
- WriteUpdate NoteUpdate an existing note in the workspace. Approval by default
- WriteUpdate PersonUpdate an existing person in the workspace. Approval by default
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — create company, create note, create person, delete company, and more — is shown as a plan and requires approval by default, including the 4 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Folk — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put Folk to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.