
Screen orders for fraud, check past results, and send feedback that trains the model
Connect FraudLabs Pro and your agent can screen an order, pull the stored result for a transaction, and check SMS verification outcomes without leaving the terminal. When a review ends in a decision, the agent submits the approve or reject feedback that trains the scoring model. Reads answer right away. Changes are previewed and approved first. Luumen authenticates with an API key.
8 tools: 4 read, 4 write. Reads answer instantly. Writes require approval by default. Everything is logged.
What a governed FraudLabs Pro run looks like inside Luumen.
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — create fraudlabs pro reseller sub-account, flp feedback order, send sms otp verification, subscribe reseller plan — is shown as a plan and requires approval by default. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to FraudLabs Pro — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Connect in minutes. Every action scoped, approved, and audited from day one.