HelloTracks
for LuumenAI
Read field jobs, crew locations, and places — reassign work with approval
Connect HelloTracks and Luumen can answer questions about field work without you opening the dispatch board. Look up a job by ID, filter today's jobs by progress or assignee, check who is on shift, and read latest-known crew positions. When work needs to move, Luumen writes the change back to HelloTracks as a step you approve first. Authentication is by API key.
The HelloTracks toolbox
10 tools: 6 read, 4 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet Account ContextIdentify the connected HelloTracks account and return its company, teams, units, and API-enabled state.
- ReadGet Current LocationsRead precise latest-known GPS coordinates and available movement, elevation, and battery telemetry for selected visible HelloTracks members, optionally with addresses, without pinging their devices.
- ReadGet JobRetrieve one HelloTracks job by its job ID.
- ReadList JobsList HelloTracks jobs with optional time, progress, archive, external-ID, and assignee filters, returning one controllable page.
- ReadList MembersSearch visible HelloTracks members for identity and assignment details without returning location or device telemetry.
- ReadList PlacesFind visible HelloTracks places by name or place IDs for use in job planning.
- WriteArchive JobArchive one HelloTracks job while keeping it recoverable in HelloTracks. Approval by default
- WriteDelete JobPermanently delete one HelloTracks job; use only for a disposable or intentionally removed job. Approval by default
- WriteUpdate JobPartially update the editable details of one existing HelloTracks job. Approval by default
- WriteUpsert JobCreate a HelloTracks job, or update the existing job when the supplied external ID already matches one. Approval by default
One prompt, start to finish
What a governed HelloTracks run looks like inside Luumen.
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — archive job, delete job, update job, upsert job — is shown as a plan and requires approval by default, including the 1 action classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to HelloTracks — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Put HelloTracks to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.