Humanitix
for LuumenAI

Humanitix is a not-for-profit ticketing platform that donates 100% of its profits to charity.

Pull the inventories, schedules, and checklists your team keeps in Humanitix into the thread, and write results back or book maintenance windows as reviewed actions.

The Humanitix toolbox

3 tools, all read-only. They answer instantly, and every call is logged.

  • ReadGet EventRetrieve detailed information about a specific event.
  • ReadGet EventsRetrieve a paginated list of events from your Humanitix account.
  • ReadGet TagsGet all tags associated with your Humanitix account.

Questions

How does LuumenAI connect to Humanitix?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Humanitix on its own?

No. Every one of the 3 tools LuumenAI has for Humanitix is read-only, so it can answer questions from Humanitix but cannot change anything in it. Reads are not gated — they answer immediately, and each one is recorded on the audit trail with the actor and the result.

Who gets access to the integration?

You decide. Access is granted per agent, skill, and team, and per environment — production is not staging.

Is there an audit trail?

Every call to Humanitix is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Humanitix to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.