Insighto.ai
for LuumenAI
Read assistants, contacts, and conversations. Change them as approved steps.
Connect Insighto.ai and your agent can see how your chatbots and voice agents are set up: assistants, linked data sources, intents, forms, contacts, and conversation history. Reads answer right away. Changes like adding an intent, creating a form, or deleting contacts are previewed and sent for approval first.
The Insighto.ai toolbox
65 tools: 31 read, 34 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet Agency Billing PlanRetrieve details of a specific agency billing plan by ID.
- ReadGet Agency Branding By IDRetrieve branding configuration for a specific agency by agency ID.
- ReadGet Agent ListFetch a paginated list of agents.
- ReadGet Assistant By IDRetrieve details of a specific assistant by assistant ID.
- ReadGet Captured Form By Form IDRetrieve captured form submissions by form ID.
- ReadGet Contact By IDRetrieve details of a specific contact by contact ID.
- ReadGet Datasource By IDRetrieve details of a specific datasource by datasource ID.
- ReadGet Intent By IDRetrieve details of a specific intent by its ID.
- ReadGet List Of ContactsFetch a paginated list of contacts.
- ReadGet List Of ConversationsFetch a list of conversations.
- ReadGet List Of DatasourcesRetrieves a paginated list of data sources from Insighto AI.
- ReadGet List Of Data Sources Linked To Assistant IdRetrieve a paginated list of data sources linked to a specific assistant.
- ReadGet List Of Widgets Linked To Assistant IdFetch a paginated list of widgets linked to a specific assistant.
- ReadGet Pricing For UserRetrieve pricing information for Insighto.ai services.
- ReadGet Prompt By IDRetrieve details of a specific prompt by prompt ID.
- ReadGet Provider By IDRetrieve details of a specific provider by provider ID.
- ReadGet Speechtotext ListFetch a paginated list of available speech-to-text voice configurations.
- ReadGet Widget By IDRetrieve details of a specific widget by widget ID.
- ReadList ChannelsRetrieve a paginated list of channels.
- ReadRead Campaign Contact ListRetrieve a paginated list of contacts associated with a specific campaign.
- ReadRead Contact Custom Field ListRetrieve a list of custom fields associated with contacts.
- ReadRead Contact Sync Log ListRetrieve a paginated list of contact sync logs.
- ReadRead Intents ListRetrieve a list of all intents.
- ReadRead Tag ListRetrieve a paginated list of tags.
- ReadRead Tool Function Invoke Log ListRetrieve a paginated list of tool function invoke logs.
- ReadRead Tool Toolfunction ListRetrieve a paginated list of tool functions for a specific tool.
- ReadRead Twilio Auth ListRetrieve a paginated list of Twilio authentications.
- ReadRetrieve Linked Tool And UserRetrieve linked tool and user information for a specific tool.
- ReadRetrieve List Of User Custom VoiceRetrieve a paginated list of user custom voices.
- ReadRetrieve User Monthly Usages AggregationRetrieve user monthly usages aggregation data.
- ReadRetrieve Webhook LogRetrieve webhook logs for a specific webhook.
- WriteAdd Intent To AssistantAdd an intent to an assistant in Insighto.ai. Approval by default
- WriteCreate AgencyCreate a new agency in Insighto.ai. Approval by default
- WriteCreate Contact Custom FieldCreate a new contact custom field in Insighto.ai. Approval by default
- WriteCreate FormCreate a new form in Insighto.ai. Approval by default
- WriteCreate IntentCreate a new intent in Insighto.ai. Approval by default
- WriteCreate PromptCreate a new prompt in Insighto.ai. Approval by default
- WriteCreate ProviderCreates a new AI provider configuration (e.g., OpenAI, ElevenLabs, Azure Speech, Cartesia, PlayHT) for use in voice and text-to-speech workflows. Approval by default
- WriteCreate TagCreate a new tag in Insighto.ai. Approval by default
- WriteCreate ToolfunctionCreate a new toolfunction in Insighto.ai. Approval by default
- WriteCreate WebhookCreate a new outbound webhook in Insighto.ai. Approval by default
- WriteCreate WidgetCreate a new widget with specified attributes. Approval by default
- WriteDelete Assistant By IDDelete an assistant by its ID. Approval by default
- WriteDelete Bulk Forms By IDsDelete multiple forms by their IDs in a single operation. Approval by default
- WriteDelete Contacts In BulkDelete multiple contacts in bulk. Approval by default
- WriteDelete Form By IDDelete a form by its unique identifier. Approval by default
- WriteDelete Linked Assistant DatasourceDelete (unlink) a datasource from a linked assistant in Insighto.ai. Approval by default
- WriteDelete Link Tag Entity By IDDelete a link_tag_entity by its ID. Approval by default
- WriteDelete Prompt By IDDelete a prompt by its unique ID. Approval by default
- WriteDelete Provider By IDDelete an AI provider configuration by its unique identifier. Approval by default
- WriteDelete Tag By IDDelete a tag by its unique identifier. Approval by default
- WriteDelete Tool By IDDelete a tool by its ID. Approval by default
- WriteDelete Toolfunction By IDDelete a toolfunction by its ID. Approval by default
- WriteDelete Twilio Auth By IDDelete a Twilio authentication configuration by its ID. Approval by default
- WriteDelete UserWhatsApp By IDDelete a UserWhatsApp by its ID. Approval by default
- WriteDelete Widget By IDDelete a widget by its unique ID. Approval by default
- WriteSend Messages To ContactsSend messages to a list of contacts in bulk. Approval by default
- WriteUpdate Link Tool UserUpdate a link tool user by its ID. Approval by default
- WriteUpdate Tool By IDUpdate a tool by its ID. Approval by default
- WriteUpdate Toolfunction By IDUpdate an existing toolfunction by its ID. Approval by default
- WriteUpdate Twilio Auth By IDUpdate a Twilio authentication configuration by its ID. Approval by default
- WriteUpdate User ProfileUpdate a user profile in Insighto.ai. Approval by default
- WriteUpdate UserWhatsApp By IDUpdate a UserWhatsApp configuration by its ID. Approval by default
- WriteUpdate Webhook By IDUpdate an outbound webhook by its unique ID. Approval by default
- WriteUpsert Contact By Email Or Phone NumberUpsert (create or update) a contact in Insighto.ai using email or phone number. Approval by default
One prompt, start to finish
What a governed Insighto.ai run looks like inside Luumen.
Questions
How does LuumenAI connect to Insighto.ai?
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Can LuumenAI change things in Insighto.ai on its own?
Read actions answer immediately. Anything that writes — add intent to assistant, create agency, create contact custom field, create form, and more — is shown as a plan and requires approval by default, including the 14 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
Who gets access to the integration?
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Is there an audit trail?
Every call to Insighto.ai — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
Adobe Marketing Agent MCPAdobe Experience Platform context, sandbox switches, and async task status
AffindaRead parsed documents, collections, and annotations — change them with approval
Agent MailGive the agent its own mailbox for reading threads and sending updates
AI/ML APIInspect assistants, threads, and runs — and change them as approved stepsPut Insighto.ai to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.