ITM Platform
for LuumenAI

Read project, task, and portfolio data, then file the change for approval

Connect ITM Platform and Luumen can answer questions about your portfolio from the terminal: which projects are slipping, what tasks sit on a given team, what the DataMart says about service spend. Reads come back right away. Creating a project or editing a task is prepared first, shown to you in full, and sent only once you approve. Authentication is by API key.

The ITM Platform toolbox

10 tools: 6 read, 4 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadAggregate DataMart ComponentsRun a bounded read-only DataMart aggregation over project and service records for portfolio analytics.
  • ReadGet ProjectReturn the full current details of one project by its ITM Platform project ID.
  • ReadList Reference DataList account-defined project or task statuses, priorities, or types needed to form valid project and task mutations.
  • ReadSearch DataMart ComponentsSearch the read-only DataMart for project or service analytics records and return one offset-paginated page.
  • ReadSearch ProjectsSearch projects by account-specific filters and return one page of project summaries with a continuation cursor.
  • ReadSearch TasksSearch tasks across accessible projects and return one page of task summaries with a continuation cursor.
  • WriteCreate ProjectCreate an ITM Platform project with its schedule and optional account-specific classification IDs. Approval by default
  • WriteCreate TaskCreate a task in an ITM Platform project using account-defined type, priority, and status names. Approval by default
  • WriteUpdate ProjectUpdate selected fields of an existing ITM Platform project and return the provider result. Approval by default
  • WriteUpdate TaskUpdate selected descriptive, scheduling, hierarchy, or custom fields on an existing ITM Platform project task. Approval by default

One prompt, start to finish

What a governed ITM Platform run looks like inside Luumen.

Questions

How does LuumenAI connect to ITM Platform?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in ITM Platform on its own?

Read actions answer immediately. Anything that writes — create project, create task, update project, update task — is shown as a plan and requires approval by default. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to ITM Platform — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put ITM Platform to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.