Mailcoach
for LuumenAI

Mailcoach is an email marketing platform that allows users to manage email campaigns and subscriber lists efficiently.

Bring Mailcoach into the same conversation as the systems behind it. LuumenAI reads campaigns, audiences, and delivery status for context, and changes them only through previewed, approved, audited actions.

The Mailcoach toolbox

56 tools: 25 read, 31 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadGet All CampaignsRetrieve all campaigns.
  • ReadGet All Sent ItemsRetrieve all sent items.
  • ReadGet All Subscriber ImportsRetrieve all subscriber imports.
  • ReadGet All SuppressionsRetrieve a paginated list of all email suppression entries from Mailcoach.
  • ReadGet All TagsRetrieve all tags for a specific email list.
  • ReadGet All TemplatesRetrieve all templates.
  • ReadGet All Transactional Email TemplatesRetrieve all transactional email templates.
  • ReadGet Campaign BouncesRetrieve bounced subscribers of a sent campaign with pagination support.
  • ReadGet Campaign ClicksRetrieve clicks from a sent campaign with pagination support.
  • ReadGet Campaign OpensRetrieve all opens for a sent campaign with pagination support.
  • ReadGet Campaign UnsubscribesRetrieve unsubscribes from a sent campaign with pagination support.
  • ReadGet Email ListsRetrieve all email lists.
  • ReadGet SegmentRetrieve details of a specific segment.
  • ReadGet Specific CampaignRetrieve details of a specific Mailcoach campaign.
  • ReadGet Specific Email ListRetrieve detailed information about a specific Mailcoach email list by its UUID.
  • ReadGet Specific SubscriberRetrieve a specific subscriber.
  • ReadGet Specific SuppressionRetrieve a specific suppression entry.
  • ReadGet Specific TagRetrieve details of a specific tag.
  • ReadGet Specific TemplateRetrieves the full details of a specific Mailcoach email template by its UUID.
  • ReadGet Subscriber ImportRetrieve details of a specific subscriber import by UUID.
  • ReadGet Transactional MailRetrieve details of a specific transactional email by its UUID.
  • ReadGet UserRetrieve details of the currently authenticated user.
  • ReadList SegmentsRetrieve all segments for a specific email list.
  • ReadList SubscribersList all subscribers from a specific email list with pagination support.
  • ReadList Transactional MailsRetrieve all transactional email records.
  • WriteAdd Mailcoach CampaignCreate a new Mailcoach campaign. Approval by default
  • WriteAdd Email ListCreate a new email list. Approval by default
  • WriteAdd suppressionAdd a suppression entry. Approval by default
  • WriteAdd Tag to Email ListCreate a new tag within a specific email list. Approval by default
  • WriteAdd Tags to SubscriberAdd tags to a subscriber for segmentation and targeting. Approval by default
  • WriteAdd Transactional Email TemplateCreates a new email template in Mailcoach via POST /api/templates. Approval by default
  • WriteAppend to Subscriber ImportAppend CSV data to an existing subscriber import. Approval by default
  • WriteConfirm SubscriberConfirm a subscriber's subscription to an email list (double opt-in confirmation). Approval by default
  • WriteCreate Segment for Email ListCreate a new segment within an email list. Approval by default
  • WriteCreate Subscriber ImportCreates a new subscriber import in Mailcoach. Approval by default
  • WriteDelete CampaignDelete a campaign by UUID. Approval by default
  • WriteDelete Email ListDelete an email list by UUID. Approval by default
  • WriteDelete Segment from Email ListDelete a segment from an email list. Approval by default
  • WriteDelete SubscriberPermanently delete a subscriber by UUID from Mailcoach. Approval by default
  • WriteDelete Subscriber ImportDelete a subscriber import by its UUID. Approval by default
  • WriteDelete SuppressionDelete a suppression entry by UUID. Approval by default
  • WriteDelete Tag from Email ListDelete a tag from an email list. Approval by default
  • WriteDelete TemplateDelete a template by UUID. Approval by default
  • WriteDelete Transactional MailDelete a transactional mail send record by its UUID. Approval by default
  • WriteRemove Tags from SubscriberRemove tags from a subscriber. Approval by default
  • WriteResend Subscriber ConfirmationResend confirmation email to a subscriber. Approval by default
  • WriteStart Subscriber ImportStarts processing a subscriber import that is in 'draft' status. Approval by default
  • WriteSubscribe To Email ListSubscribe (or update) a subscriber to an email list. Approval by default
  • WriteUnsubscribe SubscriberUnsubscribe a subscriber from their email list in Mailcoach. Approval by default
  • WriteUpdate CampaignUpdate an existing Mailcoach campaign. Approval by default
  • WriteUpdate Email ListUpdate an existing email list. Approval by default
  • WriteUpdate SegmentUpdate an existing segment within an email list. Approval by default
  • WriteUpdate SubscriberUpdate a subscriber. Approval by default
  • WriteUpdate Subscriber ImportUpdate an existing subscriber import. Approval by default
  • WriteUpdate TagUpdate an existing tag within an email list. Approval by default
  • WriteUpdate TemplateUpdates an existing email template in Mailcoach. Approval by default

Questions

How does LuumenAI connect to Mailcoach?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Mailcoach on its own?

Read actions answer immediately. Anything that writes — add mailcoach campaign, add email list, add suppression, add tag to email list, and more — is shown as a plan and requires approval by default, including the 10 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Mailcoach — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Mailcoach to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.