Mailsoftly
for LuumenAI

Mailsoftly is an intuitive email marketing platform designed to simplify and enhance how businesses communicate with their audiences. Built with user-friendly features and advanced automation tools, Mailsoftly helps organizations to create, schedule, and manage email campaigns easily.

Bring Mailsoftly into the same conversation as the systems behind it. LuumenAI reads campaigns, audiences, and delivery status for context, and changes them only through previewed, approved, audited actions.

The Mailsoftly toolbox

20 tools: 11 read, 9 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadAuthenticate FirmValidate the API key and retrieve firm details.
  • ReadGet ContactRetrieve a specific contact by ID from Mailsoftly.
  • ReadGet Contact FieldsFetch all contact fields available for a firm, excluding hidden columns.
  • ReadGet Contact ListRetrieve details of a specific contact list by ID.
  • ReadGet Contact List ContactsRetrieve all contacts within a specific contact list.
  • ReadGet Contact ListsRetrieve all contact lists for the authenticated firm.
  • ReadGet ContactsRetrieve all contacts associated with a firm.
  • ReadGet Custom FieldsRetrieve all custom fields defined for the authenticated firm.
  • ReadGet Email StatusFetch the status of a specific email draft by its ID.
  • ReadGet TagsRetrieve all tags associated with the authenticated firm.
  • ReadSearch ContactsSearch for contacts matching specified criteria in Mailsoftly.
  • WriteAdd Contact to Contact ListAdd an existing contact to a specific contact list. Approval by default
  • WriteAdd Custom Field to ContactAdd a custom field value to an existing contact. Approval by default
  • WriteAssign Tags to ContactAssign multiple tags to an existing contact at once. Approval by default
  • WriteCreate ContactCreate a new contact for the authenticated firm with email, first name, and last name. Approval by default
  • WriteCreate Contact ListCreate a new contact list for the authenticated firm. Approval by default
  • WriteCreate Email DraftsCreate one or more email drafts in Mailsoftly. Approval by default
  • WriteCreate or Update ContactCreate a new contact or update an existing contact in Mailsoftly. Approval by default
  • WriteSend EmailSend an existing email draft that is marked as ready. Approval by default
  • WriteUpdate ContactUpdate an existing contact's information in Mailsoftly. Approval by default

Questions

How does LuumenAI connect to Mailsoftly?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Mailsoftly on its own?

Read actions answer immediately. Anything that writes — add contact to contact list, add custom field to contact, assign tags to contact, create contact, and more — is shown as a plan and requires approval by default. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Mailsoftly — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Mailsoftly to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.