Parma
for LuumenAI
Parma CRM is a relationship management app designed to help you accelerate growth by deepening and nurturing your business relationships.
Operate Parma from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The Parma toolbox
23 tools: 16 read, 7 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet data.json metadataRetrieve DCAT-US 1.1 compliant metadata of all datasets.
- ReadGet PipelineRetrieve a pipeline by its ID.
- ReadGet RelationshipRetrieve a relationship by its unique ID.
- ReadGet StageRetrieve a stage by its unique identifier.
- ReadGet User by IDRetrieve a user by their unique ID.
- ReadGet User ProfileRetrieve the authenticated user's profile.
- ReadList DealsRetrieve all deals from the Parma account.
- ReadList GroupsRetrieve all groups in the Parma account.
- ReadList NotesRetrieve all notes from the Parma account.
- ReadList PipelinesList all pipelines in the Parma account.
- ReadList Relationship GroupsRetrieve all groups linked to a specific relationship.
- ReadList Relationship NotesList all notes linked to a relationship.
- ReadList RelationshipsList all relationships in the Parma account.
- ReadList StagesRetrieve all stages in the Parma account.
- ReadList UsersList all users in the Parma account.
- ReadList Parma CKAN datasetsRetrieve all dataset identifiers from the Parma CKAN instance.
- WriteAdd Relationship to GroupAdd a relationship to a group in Parma. Approval by default
- WriteCreate NoteCreate a new note in the Parma account. Approval by default
- WriteCreate RelationshipCreate a new relationship in Parma. Approval by default
- WriteDelete RelationshipDelete a relationship from Parma by its ID. Approval by default
- WriteRemove Relationship From GroupRemove a relationship from a group. Approval by default
- WriteUpdate NoteUpdate an existing note in the Parma account. Approval by default
- WriteUpdate RelationshipUpdate an existing relationship in the Parma account. Approval by default
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — add relationship to group, create note, create relationship, delete relationship, and more — is shown as a plan and requires approval by default, including the 2 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Parma — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put Parma to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.