Postgrid
for LuumenAI

Check on mailed letters, cheques, and postcards — and send or cancel with approval

Connect PostGrid and Luumen can look up any letter, cheque, postcard, box, or tracker by ID, read the contacts and templates behind them, and list bank accounts. Sending new mail, ordering return envelopes, or canceling a cheque runs as a previewed step you approve first. Luumen authenticates with an API key.

The Postgrid toolbox

60 tools: 29 read, 31 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadGet Bank AccountRetrieve a bank account.
  • ReadGet BoxRetrieve a specific box order by ID.
  • ReadGet ChequeRetrieve a specific cheque by ID.
  • ReadGet ContactRetrieve a contact.
  • ReadGet LetterRetrieve a letter.
  • ReadGet PostcardRetrieve a specific postcard by ID.
  • ReadGet Return EnvelopeRetrieve a return envelope.
  • ReadGet Return Envelope OrderRetrieve a specific return envelope order.
  • ReadGet TemplateRetrieve a template.
  • ReadGet TrackerRetrieve a tracker.
  • ReadGet WebhookRetrieve details of a specific webhook by its ID.
  • ReadList Bank AccountsList bank accounts.
  • ReadList Box OrdersList box orders.
  • ReadList ChequesList cheques with optional filters and pagination.
  • ReadList ContactsList contacts.
  • ReadList Webhook EventsRetrieve a list of webhook events with optional pagination.
  • ReadList LettersList letters.
  • ReadList Postal StatementsList all postal statements for billing and tracking purposes.
  • ReadList PostcardsRetrieve a list of postcards with optional filtering and pagination.
  • ReadList Return Envelope OrdersList all return envelope orders for a specific return envelope.
  • ReadList Return EnvelopesList return envelopes.
  • ReadList Self-MailersList self-mailers.
  • ReadList Sub-OrganizationsList sub-organizations.
  • ReadList Template Editor SessionsList template editor sessions.
  • ReadList TemplatesList templates.
  • ReadList TrackersList all trackers.
  • ReadList Tracker VisitsList all visits for a tracker.
  • ReadList Webhook InvocationsList previous invocations of a webhook with response status codes.
  • ReadList WebhooksRetrieve a list of configured webhooks with optional filtering and pagination.
  • WriteCancel BoxCancel a box order by its ID. Approval by default
  • WriteCancel ChequeCancel a cheque order by its ID. Approval by default
  • WriteCancel Cheque with NoteCancel a cheque order with a cancellation note. Approval by default
  • WriteCancel PostcardCancel a postcard order. Approval by default
  • WriteCancel Postcard With NoteCancel a postcard order with an optional cancellation note. Approval by default
  • WriteCancel Return Envelope OrderCancel a return envelope order. Approval by default
  • WriteCREATE_BANK_ACCOUNTCreate a new bank account for print & mail service. Approval by default
  • WriteCreate BoxCreate a box mailing order for letters with plastic cards or cheques. Approval by default
  • WriteCreate ChequeCreate a cheque order for physical cheque mailing. Approval by default
  • WriteCreate ContactCreate a new contact in PostGrid. Approval by default
  • WriteCreate LetterCreate and send a letter via PostGrid. Approval by default
  • WriteCreate PostcardCreate and send a postcard via PostGrid. Approval by default
  • WriteCreate Return EnvelopeCreate a return envelope for mail recipients to respond. Approval by default
  • WriteCreate Return Envelope OrderCreate a batch order of return envelopes to be printed and delivered. Approval by default
  • WriteCreate TemplateCreate a new mail template in PostGrid. Approval by default
  • WriteCreate Template Editor SessionCreate a template editor session for interactive template editing. Approval by default
  • WriteCreate TrackerCreate a tracker for monitoring mail delivery status via URL tracking. Approval by default
  • WriteCreate WebhookCreate a new webhook to receive order event notifications. Approval by default
  • WriteDelete Bank AccountDelete a bank account by its ID. Approval by default
  • WriteDelete ContactDelete a contact by its ID. Approval by default
  • WriteDelete TemplateDelete a template by its ID. Approval by default
  • WriteDelete Template Editor SessionDelete a template editor session by its ID. Approval by default
  • WriteDelete TrackerDelete a tracker by its ID. Approval by default
  • WriteDelete WebhookDelete a webhook subscription. Approval by default
  • WriteFill Test Return Envelope OrderFill a test return envelope order for testing purposes. Approval by default
  • WriteProgress Test BoxProgress a test box through processing stages for webhook testing. Approval by default
  • WriteProgress Test ChequeProgress a test cheque through processing stages for webhook testing. Approval by default
  • WriteProgress Test PostcardProgress a test postcard through processing stages for webhook testing. Approval by default
  • WriteUpdate TemplateUpdate an existing mail template in PostGrid. Approval by default
  • WriteUpdate TrackerUpdate an existing tracker's redirect URL template and/or expiration settings. Approval by default
  • WriteUpdate WebhookUpdate an existing webhook configuration. Approval by default

One prompt, start to finish

What a governed Postgrid run looks like inside Luumen.

Questions

How does LuumenAI connect to Postgrid?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Postgrid on its own?

Read actions answer immediately. Anything that writes — cancel box, cancel cheque, cancel cheque with note, cancel postcard, and more — is shown as a plan and requires approval by default, including the 12 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Postgrid — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Postgrid to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.