Process Street
for LuumenAI

Read your Process Street workflows and start runs as approved steps

Your runbooks already live in Process Street. Connecting it lets Luumen read the workflow templates and data sets during an incident or a change window, so the agent knows which checklist applies and what the rows say. Starting a run, completing one, or restoring a deleted run is a previewed step you approve first. Luumen authenticates with an API key.

The Process Street toolbox

5 tools: 2 read, 3 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadFind Data Set RowsRetrieves records from a Process Street data set with optional filtering by column values.
  • ReadList WorkflowsThis tool retrieves a list of all workflows available in the Process Street account.
  • WriteComplete a workflow runThis tool marks an entire workflow run as completed in Process Street. Approval by default
  • WriteCreate Workflow RunThis tool creates a new workflow run from a specified workflow template. Approval by default
  • WriteUndelete Workflow RunRestores a previously deleted workflow run in Process Street. Approval by default

One prompt, start to finish

What a governed Process Street run looks like inside Luumen.

Questions

How does LuumenAI connect to Process Street?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Process Street on its own?

Read actions answer immediately. Anything that writes — complete a workflow run, create workflow run, undelete workflow run — is shown as a plan and requires approval by default. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Process Street — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Process Street to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.