Specific
for LuumenAI
Sales call analytics to drive revenue
Operate Specific from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.
The Specific toolbox
18 tools: 7 read, 11 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadGet My WorkspaceGet current workspace information for the authenticated user.
- ReadList CompaniesQuery company records from the Specific platform via GraphQL.
- ReadList ConversationsQuery conversation records (survey responses) from the Specific platform via GraphQL.
- ReadList Custom FieldsQuery custom field definitions in the Specific platform.
- ReadList SourcesRetrieve all data sources from the Specific platform.
- ReadList SurveysRetrieve multiple survey records from the Specific platform via GraphQL.
- ReadList UsersQuery user accounts from the Specific platform via GraphQL.
- WriteCreate CompanyCreate a new company record in the Specific platform. Approval by default
- WriteCreate ConversationCreate a new conversation (survey response) in the Specific platform. Approval by default
- WriteCreate or Update CompanyUpsert a company record in the Specific platform (create if not exists, update if exists). Approval by default
- WriteCreate Or Update UserUpsert a user record in the Specific platform (creates if not exists, updates if exists). Approval by default
- WriteCreate UserCreate a new user (contact) record in the Specific platform. Approval by default
- WriteDelete CompanyDelete a company record from the Specific platform. Approval by default
- WriteDelete Company AttributesDelete specific custom field attributes from a company record. Approval by default
- WriteDelete UserRemove a user record from the Specific platform. Approval by default
- WriteDelete User AttributesDelete specific custom field attributes from a user record in the Specific platform. Approval by default
- WriteUpdate CompanyUpdate an existing company record in the Specific platform. Approval by default
- WriteUpdate UserModify an existing user record in the Specific platform via GraphQL mutation. Approval by default
Questions
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Read actions answer immediately. Anything that writes — create company, create conversation, create or update company, create or update user, and more — is shown as a plan and requires approval by default, including the 4 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Every call to Specific — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
SAP BTPGateways, jobs, and subaccounts operated from one governed chat.
SalesforceRecords and integration jobs checked without a second console.
SAP S/4HANAJobs, queues, and records in SAP S/4HANA without a second console.
SAP SuccessFactorsJobs, queues, and records in SAP SuccessFactors without a second console.Put Specific to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.