Webex
for LuumenAI

Read Webex rooms and teams for context, then post and invite with approval

Connect Webex and Luumen can see the rooms, teams, and people your operations work already runs through. It reads room lists, memberships, and message history to find where an incident is being discussed and who is in the conversation. Posting a message, opening a room, or adding someone to a team is a previewed step you approve first.

The Webex toolbox

26 tools: 14 read, 12 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadGet Team DetailsRetrieve details for a specific team by teamId.
  • ReadList TeamsLists all teams the authenticated user belongs to.
  • ReadList WebhooksLists all webhooks registered for the authenticated user or organization.
  • ReadGet Membership DetailsRetrieve details for a specific membership.
  • ReadGet Message DetailsRetrieve details for a specific message.
  • ReadGet Team Membership DetailsRetrieve details for a specific team membership.
  • ReadList MembershipsList memberships in Webex rooms.
  • ReadList MessagesList messages in a room.
  • ReadList RoomsList rooms the authenticated user belongs to.
  • ReadList Team MembershipsList all memberships for a specific team.
  • ReadGet Person DetailsRetrieves detailed profile information for a specific person by their ID.
  • ReadList PeopleList people in your organization.
  • ReadGet Room DetailsRetrieve details for a specific room.
  • ReadGet Webhook DetailsRetrieves detailed information about a specific Webex webhook by its ID.
  • WriteCreate TeamCreates a new Webex team and automatically adds the authenticated user as a member. Approval by default
  • WriteCreate MessagePost a message to a Webex room or person. Approval by default
  • WriteCreate RoomCreates a new Webex room for team collaboration. Approval by default
  • WriteCreate Team MembershipAdd a person to a Webex team by personId or personEmail. Approval by default
  • WriteDelete MembershipDelete a Webex membership by its unique identifier. Approval by default
  • WriteDelete MessageDelete a Webex message by its unique identifier. Approval by default
  • WriteDelete RoomDeletes a Webex room by its ID. Approval by default
  • WriteUpdate MembershipUpdates a Webex room membership by ID to change moderator or monitor status. Approval by default
  • WriteUpdate RoomUpdate a room's title, lock status, or team association. Approval by default
  • WriteUpdate TeamUpdate a team's name by teamId. Approval by default
  • WriteCreate WebhookCreates a Webex webhook to receive real-time event notifications via HTTP POST requests to your specified URL. Approval by default
  • WriteDelete WebhookDelete a specific webhook. Approval by default

One prompt, start to finish

What a governed Webex run looks like inside Luumen.

Questions

How does LuumenAI connect to Webex?

Authorize once with OAuth 2.0. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Webex on its own?

Read actions answer immediately. Anything that writes — create team, create message, create room, create team membership, and more — is shown as a plan and requires approval by default, including the 4 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Webex — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Webex to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.