Zixflow
for LuumenAI

AI-CRM and Messaging Across SMS, Email, and WhatsApp

Operate Zixflow from the same conversation as the hosts it runs on. Check jobs, queues, and interfaces without a second console; run diagnostic reports; and restart or update with the change previewed, approved, and logged.

The Zixflow toolbox

7 tools: 6 read, 1 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadGet WhatsApp Campaign ReportRetrieve WhatsApp campaign message report.
  • ReadGet Email ReportRetrieve email message delivery report from Zixflow.
  • ReadGet SMS ReportRetrieve SMS message delivery report from Zixflow.
  • ReadGet WhatsApp Template VariablesRetrieve template variable details for a WhatsApp template.
  • ReadList Attribute OptionsRetrieve the list of options for select/multiselect attributes.
  • ReadList Attribute Status OptionsRetrieve the list of options for status attributes in Zixflow.
  • WriteCreate AttributeCreate a custom attribute for a Zixflow collection or list. Approval by default

Questions

How does LuumenAI connect to Zixflow?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Zixflow on its own?

Read actions answer immediately. Anything that writes — create attribute — is shown as a plan and requires approval by default. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Zixflow — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Zixflow to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.