| Feature | Free | Pro | Team | Enterprise |
|---|---|---|---|---|
| AI and Automation | ||||
| LuumenAI Copilot | ✓ | ✓ | ✓ | ✓ |
| LuumenAI Skills | ✓ | ✓ | ✓ | ✓ |
| Multi-Server Automation | ✓ | ✓ | ✓ | ✓ |
| AI Incident Investigation | ✓ | ✓ | ✓ | ✓ |
| Snippets | ✓ | ✓ | ✓ | ✓ |
| AI Governance Controls | ✕ | ✓ | ✓ | ✓ |
| AI Policy Scoping | ✕ | ✕ | ✕ | ✓ |
| Custom AI Agents | ✕ | ✕ | ✕ | ✓ |
| AI Knowledge Ingestion | ✕ | Coming soon | Coming soon | Coming soon |
| Access and Connectivity | ||||
| SSH and WinRM | ✓ | ✓ | ✓ | ✓ |
| Jump Host / Bastion Host | ✓ | ✓ | ✓ | ✓ |
| Host Groups | ✓ | ✓ | ✓ | ✓ |
| Host Import | ✓ | ✓ | ✓ | ✓ |
| Credentials | ||||
| Credentials Storage and Management | ✓ | ✓ | ✓ | ✓ |
| Share Credentials | ✕ | ✕ | ✓ | ✓ |
| Integrations | ||||
| 1,000+ Integrations | ✓ | ✓ | ✓ | ✓ |
| SAP Integrations | ✕ | ✕ | ✕ | ✓ |
| Dynatrace Integration | ✕ | ✕ | ✕ | ✓ |
| ServiceNow Integration | ✕ | ✕ | ✕ | ✓ |
| AWS | ✕ | ✕ | ✕ | ✓ |
| Azure | ✕ | ✕ | ✕ | ✓ |
| Google Cloud | ✕ | ✕ | ✕ | ✓ |
| Governance, Security and Compliance | ||||
| Tool-Level AI Permissions | ✓ | ✓ | ✓ | ✓ |
| User-Scoped AI Actions | ✓ | ✓ | ✓ | ✓ |
| System Alerts | ✓ | ✓ | ✓ | ✓ |
| Session Logs | ✓ | ✓ | ✓ | ✓ |
| Audit Log | ✕ | ✕ | ✕ | ✓ |
| SAP Tools | ||||
| Luumen SAP Agent | ✕ | ✕ | ✕ | ✓ |
| SAP Security Note Scans | ✕ | ✕ | ✕ | ✓ |
| SAP HotNews Analysis | ✕ | ✕ | ✕ | ✓ |
| Custom SAP Connectors | ✕ | ✕ | ✕ | ✓ |
| User Management and Operations | ||||
| Unified Sign-In | ✓ | ✓ | ✓ | ✓ |
| OAuth | ✓ | ✓ | ✓ | ✓ |
| Add Users to Workspace | ✕ | ✕ | ✓ | ✓ |
| Granular Roles and Permissions | ✕ | ✕ | ✓ | ✓ |
| SSO (SAML, OIDC & Active Directory) | ✕ | ✕ | ✕ | ✓ |
| SCIM | ✕ | ✕ | ✕ | ✓ |
| Support | ||||
| Chat Support | ✓ | ✓ | ✓ | ✓ |
| Email Support | ✓ | ✓ | ✓ | ✓ |
| Dedicated Slack/Teams Support | ✕ | ✕ | ✕ | ✓ |
| Dedicated Onboarding and Implementation | ✕ | ✕ | ✕ | ✓ |
| Dedicated Customer Success Manager | ✕ | ✕ | ✕ | ✓ |
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately and billing is prorated.
All plans include unlimited hosts — there are no limits on the number of hosts you can connect to on any plan.
LuumenAI Skills let you use natural language, SOPs, runbooks, and tickets to automate manual and repetitive tasks and turn them into reusable skills. Every Skill requires human approval.
Skills are shareable across your team and organization on Team and Enterprise plans.
More than 1,000 integrations are available on every plan, including Free. SAP, Dynatrace, and ServiceNow integrations are available on Enterprise. On every plan, admins decide what LuumenAI can do with each tool, and actions run under each member's own account.
Yes — switching to annual billing saves you 20% compared to monthly pricing.
Start free and upgrade when you're ready, or talk to us about an Enterprise plan tailored to your team.