incident.io
for LuumenAI
Read incident context on demand, and make changes as approved steps.
Connect incident.io and your team can ask about alert routes, escalations, custom fields, and catalog entries without opening the web app. Luumen reads that configuration directly and answers in the terminal. When a change is needed — a new escalation, an alert route, a catalog entry — it shows the exact call first and waits for approval before sending it. Authentication is by API key.
The incident.io toolbox
86 tools: 43 read, 43 write. Reads answer instantly. Writes require approval by default. Everything is logged.
- ReadShow Alert Attribute V2Retrieve a specific alert attribute by its ID from incident.io.
- ReadShow Alert Routes V2Retrieve a specific alert route configuration by its ID from incident.io.
- ReadShow Alert Source V2Retrieve a specific alert source by its ID from incident.io.
- ReadGet Catalog Entry V3Retrieve a specific catalog entry by ID from incident.io.
- ReadGet Catalog Type V3Retrieve a specific catalog type by ID from incident.io V3 API.
- ReadGet Custom Field OptionRetrieve a specific custom field option by its ID.
- ReadGet Custom Field V1Retrieve details of a specific custom field by ID in incident.io.
- ReadGet Custom Field V2Retrieve details of a specific custom field by ID using the V2 API in incident.io.
- ReadShow Escalations V2Retrieve a specific escalation by ID from incident.io.
- ReadGet Incident Role V2Retrieve a specific incident role by ID using V2 API.
- ReadGet Incident StatusRetrieve details of a specific incident status by ID.
- ReadGet Incident Timestamp V2Retrieve a specific incident timestamp by ID using V2 API.
- ReadGet Incident TypeRetrieve detailed information about a specific incident type by ID.
- ReadGet Incident by ID (V2)Retrieve a specific incident by ID using V2 API.
- ReadShow Schedules V2Retrieve a specific schedule by ID from incident.io using V2 API.
- ReadGet Severity V1Retrieve a specific severity by ID from incident.io.
- ReadGet User V2Retrieve a specific user by ID from incident.io using V2 API.
- ReadGet Workflow V2Retrieve a specific workflow by ID from incident.io.
- ReadList Actions V1List actions from incidents.
- ReadList Actions V2Retrieve a list of actions from incident.io.
- ReadList Alert Attributes V2List all available alert attributes.
- ReadList Alert Routes V2List alert routes from incident.io.
- ReadList Alert Sources V2List all configured alert sources in incident.io.
- ReadList Alerts V2List alerts from incident.io.
- ReadList Catalog Entries V3List entries from a catalog type in incident.io.
- ReadList Catalog Resources V3Retrieve all available catalog resource types from the V3 API.
- ReadList Catalog Types V3Retrieve all catalog types configured for an organization using V3 API.
- ReadList Escalation Paths V2List escalation paths from incident.io.
- ReadList Escalations V2List escalations from incident.io.
- ReadList Follow-ups V2Retrieve a list of follow-ups from incident.io.
- ReadGet API Key IdentityRetrieve identity information for the current API key.
- ReadList Incident Alerts V2List incident alerts from incident.io.
- ReadList Incident Attachments V1List incident attachments from incident.io.
- ReadList Incident Relationships V1List incident relationships for a given incident.
- ReadList Incident Roles V2List all incident roles for an organization using V2 API.
- ReadList Incidents V2List incidents from incident.io using the V2 API.
- ReadList Incident Updates V2List incident updates from incident.io.
- ReadList IP allowlistsRetrieve the current IP allowlist configuration for incident.io.
- ReadList Schedule Entries V2List schedule entries for a specific schedule in incident.io.
- ReadList Schedules V2List schedules from incident.io.
- ReadList Status Pages V2List status pages from incident.io.
- ReadList Users V2List users in incident.io.
- ReadList Workflows V2List workflows from incident.io.
- WriteCreate Alert Attribute V2Create an alert attribute in incident.io. Approval by default
- WriteCreate Alert Route V2Create an alert route in incident.io. Approval by default
- WriteCreate Alert Source V2Create a new alert source in incident.io. Approval by default
- WriteCreate Catalog Entry V3Create a catalog entry in incident.io using the V3 API. Approval by default
- WriteCreate Catalog Type V3Create a new catalog type in incident.io V3 API. Approval by default
- WriteCreate Custom Field OptionCreate a new custom field option in incident.io. Approval by default
- WriteCreate Custom Field V2Create a custom field in incident.io using the V2 API. Approval by default
- WriteCreate Escalation V2Create an escalation in incident.io. Approval by default
- WriteCreate Incident Role V2Create a new incident role in incident.io using the V2 API. Approval by default
- WriteCreate Incident StatusCreate a new incident status in incident.io. Approval by default
- WriteCreate Incident V2Create a new incident in incident.io using the V2 API. Approval by default
- WriteCreate Managed Resource V2Create a managed resource in incident.io. Approval by default
- WriteCreate SeverityCreate a new severity level in incident.io. Approval by default
- WriteDelete Alert Attribute V2Delete an alert attribute from incident.io. Approval by default
- WriteDelete Alert Route V2Delete an alert route from incident.io. Approval by default
- WriteDelete Alert Source V2Delete an alert source from incident.io. Approval by default
- WriteDelete Catalog Entry V3Archive a catalog entry from incident.io using V3 API. Approval by default
- WriteDelete Catalog Type V3Archive a catalog type and all its entries from incident.io. Approval by default
- WriteDelete Custom FieldDelete a custom field from incident.io. Approval by default
- WriteDelete Custom Field OptionDelete a custom field option in incident.io. Approval by default
- WriteDelete Custom Field V2Delete a custom field from incident.io using the V2 API. Approval by default
- WriteDelete Escalation Path V2Delete an escalation path from incident.io. Approval by default
- WriteDelete Incident Role V2Delete an incident role by ID. Approval by default
- WriteDelete Incident Status V1Delete an incident status by its ID. Approval by default
- WriteDelete Schedule V2Delete a schedule from incident.io. Approval by default
- WriteDelete SeverityDelete a severity in incident.io. Approval by default
- WriteDelete Workflow V2Delete a workflow from incident.io using the V2 API. Approval by default
- WriteEdit Incident V2Edit an existing incident in incident.io. Approval by default
- WriteUpdate Alert Attribute V2Update an alert attribute in incident.io. Approval by default
- WriteUpdate Alert Source V2Update an existing alert source configuration in incident.io. Approval by default
- WriteBulk Update Catalog Entries V3Bulk update catalog entries in incident.io v3 API. Approval by default
- WriteUpdate Catalog Entry V3Update an existing catalog entry in incident.io using the v3 API. Approval by default
- WriteUpdate Catalog Type V3Update a catalog type in incident.io V3 API. Approval by default
- WriteUpdate Custom Field Option V1Update a custom field option in incident.io. Approval by default
- WriteUpdate Custom Fields V1Update an existing custom field configuration in incident.io. Approval by default
- WriteUpdate Custom Field V2Update an existing custom field in incident.io using the V2 API. Approval by default
- WriteUpdate Escalation Path V2Update an escalation path in incident.io. Approval by default
- WriteUpdate Incident Role V2Update an existing incident role in incident.io using the V2 API. Approval by default
- WriteUpdate Incident StatusUpdate an existing incident status in incident.io. Approval by default
- WriteUpdate Schedule V2Update an existing schedule in incident.io. Approval by default
- WriteUpdate Catalog Type Schema V3Update the schema of a catalog type in incident.io V3 API. Approval by default
- WriteUpdate SeverityUpdate a severity in incident.io. Approval by default
- WriteUpdate Workflow V2Update an existing workflow in incident.io using the V2 API. Approval by default
One prompt, start to finish
What a governed incident.io run looks like inside Luumen.
Questions
How does LuumenAI connect to incident.io?
Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.
Can LuumenAI change things in incident.io on its own?
Read actions answer immediately. Anything that writes — create alert attribute v2, create alert route v2, create alert source v2, create catalog entry v3, and more — is shown as a plan and requires approval by default, including the 15 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.
Who gets access to the integration?
You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.
Is there an audit trail?
Every call to incident.io — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.
Often connected alongside
All integrations
PagerDutyOn-call, escalation, and timelines from the session.
OpsgenieOn-call, escalation, and timelines from Opsgenie beside the fix.FireHydrantOn-call, escalation, and timelines from FireHydrant beside the fix.
RootlyRead Rootly incidents and action items, then update an incident after you approve it.Put incident.io to work with Luumen
Connect in minutes. Every action scoped, approved, and audited from day one.