Rootly
for LuumenAI

Read Rootly incidents and action items, then update an incident after you approve it.

Connect Rootly and your agent can pull the full picture of an incident without leaving the terminal: severity, timeline fields, and the action items left behind after the call ends. When something needs to change — a severity bump, a summary correction — the agent drafts the update, shows you the fields, and waits for your approval before writing to Rootly.

The Rootly toolbox

6 tools: 3 read, 3 write. Reads answer instantly. Writes require approval by default. Everything is logged.

  • ReadGet Action Item DetailsRetrieves detailed information about a specific action item by its ID from Rootly.
  • ReadGet Incident DetailsRetrieve full details for a single Rootly incident by ID.
  • ReadList Action ItemsThis tool retrieves a list of all action items for an organization in Rootly.
  • WriteDelete Action ItemThis tool allows for the deletion of a specific action item in Rootly. Approval by default
  • WriteDelete IncidentDelete an incident in Rootly by ID. Approval by default
  • WriteUpdate IncidentUpdate fields on an existing Rootly incident by ID. Approval by default

One prompt, start to finish

What a governed Rootly run looks like inside Luumen.

Questions

How does LuumenAI connect to Rootly?

Authorize once with API token. Luumen lists the scopes each action needs before you approve the connection, and credentials never appear in the chat.

Can LuumenAI change things in Rootly on its own?

Read actions answer immediately. Anything that writes — delete action item, delete incident, update incident — is shown as a plan and requires approval by default, including the 2 actions classified as destructive. Administrators configure that per tool, so you decide exactly which actions can ever run unattended.

Who gets access to the integration?

You decide. Actions are granted per agent, skill, and team, and per environment — production is not staging. Read access can be broad while writes stay narrow.

Is there an audit trail?

Every call to Rootly — read or write, approved or declined — is recorded with the actor, the input, and the result, and can be linked to the ticket or change record.

Put Rootly to work with Luumen

Connect in minutes. Every action scoped, approved, and audited from day one.